The Rosemex Group takes the protection of your privacy very seriously. This policy describes how we collect, use, disclose and protect your personal information and your browsing on our website, in accordance with the Act respecting the protection of personal information in the private sector (Bill 25, Quebec).

I. PERSONAL INFORMATION POLICY:

1. Definition of Personal Information

Personal information is information that identifies a natural person, such as: name, address, telephone number, email address, date of birth, gender, marital status, employment, education and employment history, as well as health information.tions sur la santé.

Exceptions: Professional titles, business addresses and business telephone numbers in the course of employment are not considered personal information under Bill 25.

We strive to keep your information accurate, complete, and up-to-date and encourage you to provide us with any necessary updates. We also take reasonable steps to verify and correct information when necessary.

2. Consent

We always ask for your written consent before collecting, using, or disclosing your personal information for specific purposes. If we wish to use your information for other purposes or if the purposes for which we collected your data change, we will ask for your consent again. Our company is committed to using your information only for the purposes for which it was collected and to retaining it for as long as necessary to provide the requested service. However, we may collect, use or disclose your information without your consent where permitted or required by law. In exceptional circumstances, we may
collect, use or disclose personal information without your knowledge or consent. This may be the case when it is impossible or unlikely to obtain your consent for legal, medical or security reasons, or when the information is necessary to investigate a possible breach of contract, prevent or detect fraud, or enforce the law.

3. Accuracy and Reliability

It is important that the personal information we hold is accurate, complete and up-todate, according to the purposes for which it is intended. We ensure that the personal information we use on an ongoing basis, including information we disclose to third parties, is as accurate and up-to-date as possible, unless there are clearly established limits on its accuracy. We do not routinely update personal information except as necessary to fulfill the purposes for which it was collected. The accuracy, currency and completeness of personal information depends on how you enter your data when you provide your
consent to its collection.

4. Liability and Security

We are responsible for personal information that we hold or control, including that which is entrusted to third parties for processing.

  • We require these third parties to adhere to strict standards of confidentiality and security
  • We apply appropriate technical and organizational security measures, including access control, encryption and staff training.
  • Only authorized employees have access to personal information and only in the course of their duties.

The Privacy Officer (CPO) oversees the implementation of this policy and ensures compliance.

5. Collection, Use and Disclosure

We collect personal information only for clear, legitimate and documented purposes,
such as:

  • Verify a person’s identity
  • Create an employee file
  • Comply with legal or tax obligations

Access to this information is limited to authorized individuals and disclosure to third
parties is only for the identified purposes or as required by law.

6. Retention and Destruction

We retain your information for as long as necessary to fulfill the purposes for which it was collected. Once this period ends, the information is securely deleted or anonymized

7. Rights of data subjects

You have the right to:

  • Accessing Your Personal Information
  • Request their rectification or deletion
  • Request limitation of their use or disclosure

To exercise these rights, contact our RPRP (contact details below).

8. Transfers outside Quebec or Canada

If your information is transferred to third parties located outside of Quebec or Canada, we ensure that appropriate safeguards are in place to protect your data in accordance with Bill 25.

II. COOKIE POLICY

1. What is a cookie?

A cookie is a small text file placed on your device by our website or by third parties. It
helps us and our partners to:

  • Understanding Your Use of the Site
  • Remembering your preferences
  • Improve your browsing experience

2. Types of cookies used

  • Essential cookies: Essential for the operation of the site. They cannot be turned off.
  • Functional cookies: Facilitate your experience (e.g. remembering preferences).
  • Analytical cookies: Help to understand user behavior (number of visitors, traffic sources).
  • Advertising cookies: Enable you to display ads that are relevant to your interests, without directly storing your personal data.lles.

3. Cookie management

You can accept, refuse or withdraw your consent for certain cookies via the cookie settings on our site. Blocking certain cookies may reduce certain functionality of the site.

4. Transactional Data

Billing information (name, address, country, zip code, telephone) is stored in our ERP system and with our authorized partners. It is not collected via cookies and is deleted at the consumer’s request, except for limited storage necessary to trace a transaction (e.g. code number).

III. UPDATES AND CONTACT

This policy may be subject to review and change, such changes are intended to improve our transparency and ensure that our practices reflect our company values.

If you have any comments, questions or complaints about your personal data or our privacy policies and practices, please contact the company’s Data Protection Officer.

Contact for Privacy Officer:
vieprivee@rosemex.com
1560, rue Marie-Victorin
Saint-Bruno-de-Montarville (Québec) J3V 6B9
CANADA
Tel.(450)653-1002

This policy was last modified on 22/10/2024.